Accessibility Options

Tompkins Consolidated Area Transit, Inc. strives to accommodate passengers with disabilities in compliance with Americans with Disabilities Act.

TCAT’s fixed route system is operated with a fleet of wheelchair accessible vehicles and may be able to suit your traveling needs. All TCAT buses are equipped with a lift or ramp, which the driver will deploy upon request. More about the fixed route accessibility is found below.

If you have a disability that prevents you from using the fixed route system, we offer ADA paratransit service operated by Gadabout Transportation Services. In addition to TCAT’s ADA service, Gadabout also operates its own service and provides rides for seniors age 60 and over within Tompkins County.

 


Accessibility

Tompkins Consolidated Area Transit, Inc. strives to accommodate passengers with disabilities in compliance with Americans with Disabilities Act and offers a range of accessibility solutions for greater independence.


Apply for the TCAT Half-fare eligibility card

If you are 60 years old or older -or- if you are a Medicare cardholder -or- if you have a disability -or- if you receive SSI, SSD, or disabled veterans benefits than you are eligible to pay half-fare (75¢ per ride in zone 1, $1.25 per ride in zone 2) on the TCAT bus. Apply for the half-fare proof of eligibility card here.


ADA Complementary Paratransit

TCAT’s ADA Complementary Paratransit is a specialized, door-to-door transport service for people who are not able to ride the fixed-route transit system because of a disability. TCAT has a contract with Gadabout Transportation Services to operate TCAT’s paratransit service in addition to their regular Gadabout service. Gadabout is a nonprofit transportation service for older and disabled residents of Tompkins County.


File an ADA Complaint

Anyone who believes that Tompkins Consolidated Area Transit, Inc. (TCAT) discriminated against them and denied transportation due to a disability can file a complaint.