ADA Contact

To set up, change, or cancel a ride reservation contact Gadabout at:


Gadabout Transportation Services

737 Willow Ave.
Ithaca, NY 14850
(607) 273-1878
fax: (607) 277-9551

Office Hours: Monday-Friday  8:00am – 4:30pm

Trouble getting through to the Gadabout office during normal business hours? Did you get a busy signal or did the line keep ringing but no one picked up? If you had an issue getting through, please let us know about it and be sure to tell us the date and time it occurred.

For questions about ADA complementary paratransit, to apply for the service, or for more information regarding the appeals process, please contact:


Tompkins Consolidated Area Transit (TCAT)

Jenn Jennings, ADA paratransit coordinator
737 Willow Ave.
Ithaca, NY 14850
(607) 277-9388 x420
TTY (607) 277-9766
fax: (607) 277-9552

Office Hours: Monday-Friday  8:00am – 5pm


Emergency Contact Information for ADA riders

In case of an emergency outside of normal office hours please call (in this order):

  1. ADA vehicle cell phones / 279-6425 or 280-0478
  2. TCAT Dispatch / 277-9388 x610
  3. Gadabout Director / 273-1878
  4. Police / 272-3245
  5. Sheriff / 272-3245
  6. Taxi – Ithaca Dispatch (Now has a wheelchair accessible taxi) / 277-7777 or 1-888-321-1149
  7. Bangs Ambulance / 273-1161