Current Openings


General Manager

Posted Monday, June 13, 2016


Tompkins Consolidated Area Transit, Inc. (TCAT), Ithaca, NY, is seeking a General Manager to lead this dynamic, highly valued not-for-profit corporation that provides county-wide public transit bus services with 4.2 million rides per year. TCAT’s service area covers both urban and semi rural areas, with a culturally diverse population of 102,000 in Tompkins County, located in upstate New York’s scenic Finger Lakes region.

TCAT’s 33 bus routes and fleet of about 50 buses, including eight electric-diesel hybrids, transport residents to and from Cornell University, Ithaca College, and Tompkins Cortland Community College, as well as to retail, entertainment, commercial, residential and professional centers. TCAT, with approximately 115 employees, operates 22 ½ hours a day, seven days a week and 360 days a year with an annual operating budget of nearly $14 million.

In 2011, TCAT was named the best transit agency of its size in North America by the American Public Transportation Association, and it is frequently cited as “as a small city transit agency that provides big city service.”

The General Manager, whose work is performed under the direction of the TCAT Board of Directors, is responsible for the overall management of the organization. In support of TCAT’s mission, the General Manager coordinates the efforts of all staff and provides guidance to the managers who are responsible for operations and maintenance; safety, training and security; service development; human resources; communications and marketing; customer service; and finance and accounting. The General Manager leads strategic planning efforts and works closely with senior transportation professionals in the City of Ithaca, Tompkins County and Cornell University, all three of whom are TCAT’s local funders, as well as with other local institutions of higher learning, local businesses and non-profit organizations. The General Manager also participates and collaborates with paratransit and community-based transportation programs. In addition, the General Manager maintains liaisons with representatives from its state and federal funders, as well as public transit trade associations to include the New York Public Transit Association (NYPTA) and APTA.

Essential Functions:

Operations
Plans and directs the operation of the county-wide public transit bus system by:

  • assuring compliance with applicable laws and regulations (e.g., DOT, FTA, OSHA, ADA, DMV)
  • initiating, scheduling and assuring the completion of transit projects that are part of the region’s Transportation Improvement Program (TIP)
    monitoring and evaluating federal and state grant opportunities, submissions and administration
  • remaining abreast of other funding opportunities and maintains positive proactive relationships with relevant entities
    staying informed of emerging industry technologies, standards, best practices, and issues
  • leading strategic planning efforts for the public transit bus system
  • overseeing staff preparations for, as well as participating in FTA triennial review

Oversees the manager(s) for operations and maintenance activities by:

  • monitoring and evaluating maintenance and service operations
  • overseeing equipment replacement program for transit fleet

Oversees the manager(s) for safety, training and security activities by:

  • monitoring and evaluating the system safety plan including driver training, testing and physical examination programs and makes recommendations for improvement
  • assuring maintenance of training, incident, accident and other records
  • assuring compliance with TCAT’s drug & alcohol testing program

Oversees the manager(s) for service development activities by:

  • monitoring and evaluating current service levels and long range service planning
  • overseeing service development projects, community service requests, customer inquiries and complaints related to service or schedule, passenger amenities program, and service development plan, and makes recommendations for improvement

Oversees the manager(s) for communications and marketing activities by:

  • overseeing internal and external corporate communications to achieve a positive public image, and increasing and improving information exchange
  • monitoring and evaluating advertising, communications and customer service programs and makes recommendations for improvement
    overseeing ADA and Title VI Civil Rights programs

Oversees the Controller who is responsible for financial/business operations by:

  • working with Controller and Board’s Budget Committee to develop the capital budget and operating budget
  • monitoring the preparation and maintenance of financial controls and records covering cash handling, revenues, expenses, and budget compliance
  • managing contracts for specialized services

Oversees the Human Resource Manager by:

  • negotiating bargaining unit contracts
  • participating in union grievance and arbitration processes
  • supporting development and administration of various human resource plans and procedures for all TCAT personnel
  • ensuring consistent enforcement of work-related policies and procedures

Works with the TCAT Board of Directors by:

  • attending meetings of the Board, Board committees, and TCAT advisory committees as needed
  • developing, collaborating with the Board on, and implements the strategic planning efforts for the public transit bus system
  • performing other work as required by the Board

Public Relations
Interacts on a regular basis with external agencies by:

  • working closely with the senior transportation professionals of the city, county, university and community-based transit programs
  • coordinating plans, projects and grant monies with the director of the Ithaca-Tompkins County Transportation Council
  • establishing and maintaining contact with government officials, representatives of business, industry, and not-for-profit organizations, as well as community leaders concerning transit needs and future objectives
  • maintaining contacts with, and participates in, professional public transit organizations
  • representing the organization to external agencies
  • speaking before community groups to further transit objectives

Qualifications:

  • Bachelor’s degree preferably in business management, public administration or related field;
  • A minimum of 5 years in public transportation management that includes operations, administration, finance, human resources and public relations;
  • A minimum of 5 years supervisory experience;
  • Possess proven leadership skills which reflect sound problem-solving;
  • Possess excellent organizational skills;
  • Ability to communicate effectively verbally, in writing, and interpersonally with colleagues, employees, the public and public officials;
  • Must have experience with public transit systems including routing, scheduling, maintenance and safety;
  • Ability to handle details, meet deadlines, work independently, develop long-term plans and programs, and evaluate work accomplishments;
  • Ability to establish and maintain effective relationships with management, administrative staff, bargaining unit employees, and the general public;
  • Ability to give balanced and thoughtful analyses of situations;
  • Possess interpersonal skills that include being respectful of others, fostering a welcoming workplace and operation, handling difficult people and situations with aplomb, being an excellent listener, being an able negotiator, being fair and compassionate;
  • Must be cooperative and willing to work with and learn from others and able to react productively to change;
  • Must be experienced with desktop computing and related software;
  • Ability to perform the essential functions and duties and to perform other tasks as assigned.

Working Conditions:

  • Typically works in office environment at TCAT’s facility; physical presence at TCAT’s facility and in-person attendance of Board and committee meetings are required.
  •  Occasional work is done the field where exposure to weather conditions will occur.
  •  Ability to travel in the field to support special events and attend meetings.

Manager of Safety Training & Security

Posted Friday, June 24, 2016


Tompkins Consolidated Area Transit, Inc. (TCAT), is looking for a Manager of Safety, Training and Security to become an integral part of the management team. Provides technical expertise and oversees, develops, and implements programs and procedures in compliance with Federal and State regulations and company policies. Provides training to all employees in the areas of safety, drug and alcohol, and security. Develops and administers new hire and retraining to experienced bus operators and maintenance staff to meet safety and operations requirements including training on new or modified equipment or procedures. Responds to personal injury and vehicle accidents and initiates accident investigation and reporting and completes on-scene investigations, and preparing / submitting corresponding reports to insurance carriers.

Essential Functions:
– Develops and maintains records of training completed for all TCAT personnel.
– Develops and administers retraining to experienced bus operators and maintenance staff to meet safety and operations requirements including training on new or modified equipment or procedures.
– Develops and administers training to supervisory staff to enable supervisor to assist in bus operator training, and evaluation of bus operator’s performance.
– Oversees driver trainer program to include administration, selection of driver trainers, performance, program improvements and driver trainer evaluations.
– Ensures all safety manuals and plans, policies and practices are current and meet the needs of the company and Federal and State regulations.
– Resides as the expert in OSHA, CDL and Article 19-A compliance and regulations.
– Initiates accident investigation and reporting; responds to accidents, cooperate with police investigations, obtain accident reports, provide reports to insurance offices.
– Performs instructional check rides with bus operators when safety is in question to counsel on improved driving techniques for compliance with TCAT safety policies.
– Works with ergonomic consultant in providing training and staff development to prevent repetitive motion injuries, back, shoulder, neck and arm injuries for new hires and for refresher training.
– Develops security procedures that can be applied to the TCAT facility and its service vehicles.
– Oversees and administers the security access system and maintains the data to provide the employee the proper level of access given the employee’s job position.
– Oversees the security cameras for buses and facilities and will preserve video as needed for review and incident/accident reporting.
– Oversees TCAT’s drug and alcohol program and policies including drug and alcohol random, pre-employment and post-accident testing safety sensitive personnel

Qualifications:
– Must possess Associate’s degree or formal training of two years beyond high school.
– Must possess valid CDL, Class B driver’s license or obtain one within six months of hire.
– Must possess NYS 19-A examiner’s certification or obtain one within one year of hire.
– Must have two or more years of safety experience and/or driver safety experience preferably in the transportation industry.
– Must possess strong coaching and training skills with the ability to interpret and explain regulations to others.
– Two or more years of supervisory experience required preferably with bargaining unit employees.


Facility Maintenance Mechanic

Posted Friday, June 24, 2016


Tompkins Consolidated Area Transit, Inc. (TCAT), Inc. is looking for a Facility Maintenance Mechanic to perform general maintenance in the service area and interior / exterior of the transit facility to ensure building systems are operational and functioning properly at all times. The person is responsible for providing general repairs and maintains building HVAC, electrical, plumbing, security, lighting, mechanical and service area equipment and machinery. Background check and pre-employment drug testing are required.

Essential Functions:

  • Performs general repairs and preventative maintenance for the mechanical equipment in the garage service area and transit facility
  • Troubleshoots, maintains and repairs:
  • electrical systems to include power distribution, motor controllers, lighting and major electrical appliances, bus washer, water reclamation system, vacuum cleaning system and hydraulic lifts
  • plumbing systems including drains
  • heating and air conditioning systems
  • Sets-up maintenance programs and tracks useful life for equipment
  • Monitors building systems daily to ensure proper functioning of all systems, diagnoses problems, reports needed major repairs to maintenance service manager
  • Documents all maintenance activities, repairs and related time
  • responds to all power failures and fire alarms and brings systems affected back on line
  • Responds to all facility related trouble calls including emergency call-in
  • attends educational seminars and training to maintain up-to-date knowledge of technology, repair techniques and OSHA safety standards.
  • Reports on a monthly basis the status on preventive maintenance program, facility equipment, facility systems and major repairs completed in the month
  • Works with Passenger Amenities Supervisor on various projects requiring mechanical and technical abilities on as assigned basis.
  • Cleans the interior of the garage and shop areas including:
  • – dirt, grease and water traps
  • – the water reclamation and vacuum systems
  • – floor of shop and bus storage area, using motorized floor sweeper/washer
  • – Performs minor repair work to maintain building appearance in satisfactory condition including doors, lighting units, windows, painting, carpentry, etc.
  • Performs the following for the exterior of the building:
  • – minor snow removal from parking lot and sidewalks
  • – oversees contract for grass trimming and landscaping services to insure service levels are met and takes corrective action as needed

Qualifications:

  • High School diploma or equivalent (GED) required, Minimum of three (3) years’ experience in and/or vocational training that includes HVAC, electrical, plumbing, carpentry, general building maintenance or equivalent combination of eduation and experience.
  • Knowledge of power and hand tools, electrical and mechanical testing equipment required.
  • Knowledge of installation, maintenance and repair methods relating to commercial building repair systems.
  • Must be familiar with various test instruments required to perform the essential duties.
  • Ability to read and interpret blueprints, schematics and drawings.
  • Must be able to work independently with minimal supervision.
  • Must possess basic computer skills for researching information, record keeping and reporting.
  • Have demonstrated the ability to work effectively and in a positive manner with peers.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to exercise good judgment with respect to repairs and equipment safety.

  • Mechanic I

    Posted Friday, June 24, 2016


    Are you looking for a fulfilling career? If so, you could find a rewarding future with Ithaca, NY.- based Tompkins Consolidated Area Transit, Inc., (TCAT, Inc.), which, in 2011, was recognized by its peers as being the best transit agency of its size in North America. Fully qualified candidates that join our winning team will receive a sign on bonus of $2,500 to be paid out over a one year period.

    The mechanic position requires the ability to perform routine servicing and preventive maintenance with diesel and heavy vehicle experience preferred, and a Commercial Drivers’ License (CDL) with air brake endorsement. Background check and pre employment drug testing are required.

    Essential Functions:
    Performs and assumes responsibility for:

    • routine servicing and preventative maintenance of transit fleet including: lubrications, oil changes, tire repairs, welding, tune-ups, electrical repairs, body and paint repairs
    • completing major repair work including: engine overhaul or replacement, clutch replacement, standard and automatic transmissions, drive line, differential, air brakes, body modifications, diesel and gas engine repair
    • using specialized electronic equipment for diagnosis and repair of computerized controls on engines and transmissions
    • completing work orders on all repair and maintenance work performed
    • using the computerized maintenance records to enter data, check on recent repairs and to review past history on vehicles responding to emergency road calls
    • assisting with on-the-job-training of new mechanics

    Qualifications:

    • Must possess high school diploma or equivalent (e.g. GED) and be a graduate of an accredited school with certification in diesel technology is desirable; an Associate’s degree in that field preferred;
    • Minimum three years mechanical experience working on diesel engines in a heavy equipment environment with vehicles over 18,000 pounds;
    • Skilled in the use of tools necessary for the maintenance and repair of heavy duty equipment (e.g. drill press, welders, hoists, hydraulic press, bus washer);
    • Must be experienced in air brakes diagnosis and repair;
    • Must possess a commercial driver’s license (CDL) with air brake endorsement or obtain license within 3 months of hire date.



    Benefits


    Full Time TCAT employees receive a competitive wage and have an excellent benefits package, including: Paid training, paid time off, medical, dental, vision, life insurance, 401(k) retirement plan, and free transportation.

    TCAT, Inc. is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sexual orientation, sex, national origin, age, military status, marital status, disability, predisposing genetic characteristics, gender identity or expression, or any other basis that would be a violation of any applicable federal, state or local law.

    Applicants have rights under Federal Employment Laws.

    Please click on the links below for additional information.


    Click here for information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs (OFCCP)

    Click here for more information on the Family and Medical Leave Act.

    Click here for more information on the Employee Polygraph Protection Act.