TCAT, Inc. is seeking a General Manager to lead this dynamic, highly valued not-for-profit corporation that provides county-wide public transit bus services with 4.2 million rides per year. TCAT’s service area covers both urban and semi rural areas, with a culturally diverse population of 102,000 in Tompkins County, located in upstate New York’s scenic Finger Lakes region.
TCAT’s 33 bus routes and fleet of about 50 buses, including eight electric-diesel hybrids, transport residents to and from Cornell University, Ithaca College, and Tompkins Cortland Community College, as well as to retail, entertainment, commercial, residential and professional centers. TCAT, with approximately 115 employees, operates 22 ½ hours a day, seven days a week and 360 days a year with an annual operating budget of nearly $14 million.
In 2011, TCAT was named the best transit agency of its size in North America by the American Public Transportation Association, and it is frequently cited as “as a small city transit agency that provides big city service.”
The General Manager, whose work is performed under the direction of the TCAT Board of Directors, is responsible for the overall management of the organization. In support of TCAT’s mission, the General Manager coordinates the efforts of all staff and provides guidance to the managers who are responsible for operations and maintenance; safety, training and security; service development; human resources; communications and marketing; customer service; and finance and accounting. The General Manager leads strategic planning efforts and works closely with senior transportation professionals in the City of Ithaca, Tompkins County and Cornell University, all three of whom are TCAT’s local funders, as well as with other local institutions of higher learning, local businesses and non-profit organizations. The General Manager also participates and collaborates with paratransit and community-based transportation programs. In addition, the General Manager maintains liaisons with representatives from its state and federal funders, as well as public transit trade associations to include the New York Public Transit Association (NYPTA) and APTA.
Manager of Safety Training & Security
TCAT, Inc. is looking for a Manager of Safety, Training and Security to become an integral part of the management team. Provides technical expertise and oversees, develops, and implements programs and procedures in compliance with Federal and State regulations and company policies. Provides training to all employees in the areas of safety, drug and alcohol, and security. Develops and administers new hire and retraining to experienced bus operators and maintenance staff to meet safety and operations requirements including training on new or modified equipment or procedures. Responds to personal injury and vehicle accidents and initiates accident investigation and reporting and completes on-scene investigations, and preparing / submitting corresponding reports to insurance carriers.
Manager of Operations
TCAT, Inc. is looking for a Manager of Operations to join our team to oversee the day-to-day operation of TCAT transit service under general supervision of the General Manager. This position is responsible for providing leadership, support and guidance for all direct reports including the Transit Service Supervisors, Dispatchers, Bus Operators and the Passenger Amenities Supervisor. Responsibilities include training and skill development, coaching for improvement, fostering teamwork, scheduling and monitoring of work performance, coordinating activities, maintaining standards, resolving employee problems and taking appropriate corrective action when necessary. This person also assures that TCAT is in compliance with New York State DOT/DMV and federal rules and regulations.
Service Analyst and Grant Research Assistant
TCAT, Inc. is looking for a Service Analyst and Grant Research Assistant to be responsible for analysis and reporting relative to service, transit operations and maintenance. This position performs quantitative analysis of existing transit service to track trends in ridership and service demands and reports findings to Service Development Manager and management team. Researches for potential grant opportunities and compiles information on upcoming grants for review by management team. This position works with the Service Development Manager to make recommendations for service development enhancements and adjustments to improve or increase the service that TCAT provides.
Are you looking for a fulfilling career? If so, you could find a rewarding future with Ithaca, NY.- based Tompkins Consolidated Area Transit, Inc., (TCAT, Inc.), which, in 2011, was recognized by its peers as being the best transit agency of its size in North America.
Fully qualified candidates that join our winning team will receive a sign on bonus of $2,500 to be paid out over a one year period.
The mechanic position requires the ability to perform routine servicing and preventive maintenance with diesel and heavy vehicle experience preferred, and a Commercial Drivers’ License (CDL) with air brake and passenger endorsement or a willingness to obtain one. Background check and pre-employment drug testing are required.
TCAT, Inc. is looking for Full Time Bus Operators to be responsible for driving a transit bus on fixed routes in the TCAT service area. Must be 21 years of age, have a high level of customer service skills, a professional attitude and a Commercial Drivers’ License (CDL). So, you don’t have a CDL? No problem. All you need is the willingness to learn and a strong desire to be part of a team that constantly strives for excellence. TCAT will train for passenger endorsement. Background check and pre-employment drug testing are required.
Full Time TCAT employees receive a competitive wage and have an excellent benefits package, including: Paid training, paid time off, medical, dental, vision, life insurance, 401(k) retirement plan, and free transportation.
TCAT, Inc. is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sexual orientation, sex, national origin, age, military status, marital status, disability, predisposing genetic characteristics, gender identity or expression, or any other basis that would be a violation of any applicable federal, state or local law.
Applicants have rights under Federal Employment Laws.
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