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ADA

TCAT's ADA Complementary Paratransit is a specialized, door-to-door transport service for people who are not able to ride the fixed-route transit system because of a disability.

Gadabout Transportation Services is a nonprofit transportation service for older and disabled residents of Tompkins County. In addition to their regular service, Gadabout also has a contract with TCAT to operate TCAT's paratransit service.

ADA Complementary Paratransit Information Guide

This comprehensive guide will answer most of your questions regarding ADA complementary paratransit service.

Gadabout vs. ADA Paratransit: What is the difference?

 Gadabout operates two different types of service. They operate regular Gadabout service and they also operate TCAT's paratransit service. Gadabout operates both types of service simultaneously with the same fleet of buses. This section will explain the difference between Gadabout and ADA paratransit (operated by Gadabout) and the eligibility requirements for each.

Gadabout service Frequently Asked Questions

Answers to frequently asked questions about using Gadabout's service for both regular Gadabout riders and ADA riders transported by Gadabout Transportation.

Applying for ADA complementary paratransit

Download the ADA eligibility application to print out or fill it out right on your computer using Adobe Acrobat and submit it via email.

Appeals Process

If you disagree with a suspension of service, denial of eligibility, or with the conditions placed on your eligibility you have the right to appeal. Appeals must be filed in writing with the TCAT office within 60 days of the receipt of the original determination or suspension letter.

Apply for the TCAT Half-fare eligibility card

If you are 60 years old or older  -or-  if you have a disability and you receive SSI, SSD, or disabled veterans benefits than you are eligible to pay half-fare (75¢ per ride in county, $1.50 per ride out of county) on the TCAT bus. Apply for the half-fare proof of eligibility card here.

Contact information

Contact information for Gadabout and TCAT ADA paratransit coordinator

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