Check Your Tcard Balance

Beginning January 17, 2010 TCAT will no longer be able to accept paper passes on the bus.

You can either pay in cash or you can use a Tcard. If you have current TCAT white paper passes with leftover unused rides, you can trade them in for a Tcard either in person or by mail.

By mail: Please mail in your unused passes to TCAT Customer Service, 737 Willow Ave, Ithaca, NY 14850 and tell us your name, address, phone number. It may be important for us to contact you, particularly if you are turning in several different types of passes.

In person: You can either stop by our main office on Willow Avenue or you can visit us at our rider services booth at the new Green Street Station located at 131 E. Green St., next to Tompkins County Public Library. TCAT staff will be at the Rider Services booth at the new Green Street Station at the following days and times:

Weekdays

January 11 – January 15   &   January 18 – January 22

7am – 10am and 3pm – 6pm

Saturday & Sunday

January 16 & 17

Noon – 3pm

At the booth, riders can quickly and conveniently transfer their old bus passes to a new Tcard or get information about the new routes and schedules. (TCAT is subleasing space to gimme! coffee, which is selling its fine selection of coffee, other beverages and baked goods. Both the station and gimme! is open from 7 a.m. to 9 p.m.) 

 

Check your Tcard balance

For Ithaca College students

Tcard quick info guide

Click Here to view the full Tcard Press Release

Download the press release about our new Tcard.

Read about our privacy policy.

See a list of outlets where you can get a Tcard.

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