Paper passes no longer accepted after January 16, 2010

January 6th, 2010

Beginning January 17, 2010 TCAT will no longer be able to accept paper passes on the bus.

We will be changing over the hardware on our buses and beginning January 17, 2010 we will no longer be able to accept the paper passes that we currently use. You will have to pay cash fare if you do not have a Tcard. If you currently have TCAT white paper passes with leftover unused rides, you can trade them in for a Tcard either in person or by mail.

By mail: Please mail in your unused passes to TCAT Customer Service, 737 Willow Ave, Ithaca, NY 14850 and tell us your name, address, phone number. It may be important for us to contact you, particularly if you are turning in several different types of passes.

In person: You can either stop by our main office on Willow Avenue or you can visit us at our rider services booth at the new Green Street Station located at 131 E. Green St., next to Tompkins County Public Library. TCAT staff will be at the Rider Services booth at the new Green Street Station at the following days and times:

Weekdays

January 11 – January 15   &   January 18 – January 22

7am – 10am & 3pm – 6pm

Saturday & Sunday

January 16 & 17

Noon – 3pm

At the booth, riders can quickly and conveniently transfer their old bus passes to a new Tcard or get information about the new routes and schedules. (TCAT is subleasing space to gimme! coffee, which is selling its fine selection of coffee, other beverages and baked goods. Both the station and gimme! is open from 7 a.m. to 9 p.m.)

If you find some old passes at a later date, not to worry, we will continue to transfer rides from paper passes to Tcards indefinitely.