TCAT making headway to alleviate bus shortages by teaming up with local charter company

More solutions being implemented to reduce missed trips

TCAT has teamed up with Fitzgerald Brothers, a local charter service that is leasing TCAT two 37-foot buses to help alleviate bus shortages that have been causing service disruptions.

Effective today, TCAT is using the Fitzgerald buses on its rural routes serving Enfield, Trumansburg, Lansing, Dryden, Caroline and Newfield during a.m. and p.m. peak time on weekdays. This is relieving strain on TCAT’s fleet and freeing up TCAT buses to serve heavy commuter routes. Even with the additional buses going into service, TCAT was still forced to cut some trips today, but the situation should improve as TCAT implements other solutions, such as using third-party maintenance shops to assist with routine maintenance.

“The Fitzgerald buses are helping tremendously as we continue to work toward minimal service disruptions,” said Assistant General Manager Mike Smith. “This will take some pressure off our maintenance department so that we can continue to improve our preventative maintenance percentages and get more of our buses back up and running.”

Smith said Fitzgerald drivers are operating the buses, but each bus is also staffed with a TCAT driver to assist with route information, passenger questions and fare collection.

 Last week, TCAT announced that finding solutions to bus shortages is its No. 1 priority. When there are bus shortages, dispatchers typically reduce service on high-frequency routes, such as routes 10, 30 and 82, knowing that riders can more easily catch the next bus in a shorter period of time compared to less-frequent rural routes. Nonetheless, some riders are being inconvenience and TCAT is striving to approach zero missed trips in the near future.

Bus shortages are a result of a number of factors including aging fleet and more stringent NYSDOT regulations.

Recently, TCAT restructured its maintenance management team to better meet routine maintenance schedules to keep buses road ready. Additionally, TCAT in recent weeks purchased five used buses at auction and they are presently being rehabilitated for inspection and to go into service. In the meantime, TCAT is continuing to look at other transportation companies to lease or borrow additional buses.

The Fitzgerald buses in use include one white and one black with the Fitzgerald logo in green. Signs with route numbers are posted on the passenger entry side of the buses. (TCAT is prohibited to place posters on front windows for safety reasons.)

The Fitzgerald buses are being used on the following routes and trips:

Enfield/ Route 20:

Outbound: 4:45 p.m. from Vet School; 6:05 p.m. from Green St. Station

Inbound:  5:30 p.m. and 6:32 p.m. from Enfield Highway Dept.

Trumansburg/ Route 21:

Outbound: 3:03 p.m. from Vet School

Inbound: 3:50 p.m. from Aubles Trailer Park

Lansing/ Route 37:

Outbound: 6:35 a.m. and 9:34 a.m.; 2:30 p.m.; 4:25 p.m.; 5:10 p.m. and 6:45 p.m. from Green St. Station and 7:55 a.m. and 8:38 a.m. from Dairy Bar

Inbound: 7:14 a.m. from Lansing Fire Station #4; and 8:12 a.m. and 8:53 a.m. from William @ Farrell; 5:11 p.m. and 5:58 p.m. from Lansing Fire Station #4; and 7:23 p.m. from Lansing Town Hall

TC3/Dryden/ Route 43:

Outbound: 6:08 a.m. and 3:05 p.m. from Green St. Station

Inbound: 6:45 a.m. and 3:55 p.m. from TC3

Caroline/ Route 52:

Outbound: 3:55 p.m. from Green St. Station.

Inbound: 4:36 p.m. from Caroline Turnaround

Newfield/ Route 67:

Outbound: 7:40 a.m. from Seneca St. Station

Inbound: 8:10 a.m. from Newfield Central School

Posted in: