TCAT customer service representatives are available by phone at (607)277-RIDE (7433) Mon.-Fri. from 8 a.m. to 5 p.m. WITH THE EXCEPTION of between noon and 1 p.m., and until further notice. Riders can also email TCAT staff with questions at tcat@tcatmail.com and we will get back to you as soon as possible.
The majority of TCAT riders agree with a recently beefed-up state mandate that says that people using public transportation must wear face coverings, a recent survey suggests. More than 200 people, the majority of whom identified as TCAT riders, responded to an informal online survey TCAT launched in June. The intent of the questionnaire was Read More »
TCAT is launching a Wed.-Sat. route 22 route to local parks July 22 through Aug. 15. See schedule. The route will begin after 9 a.m. and end late afternoon traveling to and from Ithaca Commons and Taughannock State Park, serving northwest destinations to include the Ithaca Children’s Garden and Cass Park. In the city’s northeast, Read More »
The TCAT Board of Directors voted unanimously to extend TCAT’s no-fare policy through Sat., Sept. 5, to continue the practice of social distancing between drivers and riders. At their regularly scheduled meeting Thurs., June 25, board members voted for the third time since the policy first went into effect March 20, just as confirmed reports Read More »
Joint statement by: TCAT General Manager Scot Vanderpool & LeVon Brewer, UAW Local 2300 Unit President The senseless killing of George Floyd is a painful reminder that our nation has still not found a way to honor the fundamental right for everyone to be treated justly and equally. We are forced once again to Read More »
Many routes will be modified for the summer, but TCAT will still be operating reduced service to mirror lower demand when summer service starts Sun., May 24, through Sat., Aug. 29. Ridership fell dramatically to what it was before the coronavirus pandemic escalated state-at-home-directives and closings in mid-March. With restrictions being gradually lifted, ridership is Read More »
TCAT riders must wear masks or face coverings to board and ride the bus to prevent the spread of the coronavirus. TCAT bus operators may be able to provide masks, but supplies are limited and there are no guarantees they will be available. Bus operators also have the right to refuse passengers who do not Read More »
TCAT’s fall service will begin Sun., Aug. 30, with more service to accommodate students returning to local campuses and with more businesses and organizations meeting criteria to re-open. We will continue to strictly maintain the many safety protocols we have in place and adopt any new measures per expert advice to protect all riders and Read More »
TCAT and paratransit provider Gadabout are taking precautions against the potential spread of the novel coronavirus (COVID-19) while monitoring updates and heeding advice from health experts. TCAT and Gadabout, both of whom operate out of the same facility at 737 Willow Ave., are adhering to COVID-19 guidelines set forth by numerous agencies. They include the Read More »
TCAT’s winter-spring service will be in effect from Sun., Jan. 19, through Sat., May 23, with mostly minor changes and a return to full operations following reduced service during the holiday break. Passengers should check online or printed schedules for specific changes to make sure when to be at their stops. The Winter/Spring 2020 TCAT Read More »
The TCAT Board of Directors voted Thurs., Dec. 5, at its regularly scheduled meeting to place its focus on the Ithaca Tompkins Regional Airport area as the location of its new facility. Following a site selection report from Wendel consultants, the final choice among seven locations was down to either the airport area at Warren Read More »
IF and WHEN bad weather strikes, please check the alerts section of our website or the Public Services Messages on TCAT’s Bus Tracker (on bottom left) for updates regarding snow detours and canceled service. You can also download the MyStop app for your mobile device and view or register to receive rider alerts and public Read More »